Privacy Policy
User Information and Privacy
At The Artisania, safeguarding the information you share with us is a top priority. We adhere to strict protocols to ensure the confidentiality, security, and integrity of your data. Our website employs Secure Socket Layer (SSL) technology to encrypt your credit card number and other personal details, facilitating secure data transmission. Access to your information is restricted to employees who require it for their job functions, and any breaches of our privacy or security policies by staff members can lead to disciplinary measures, including potential termination and legal action. We prioritize protecting your confidential information and privacy.
Secure Shopping Experience
We utilize advanced encryption technologies, digital certificates, secure commerce servers, and authentication processes to guarantee that your personal information remains safe during online transactions.
Your Registration
When you register with The Artisania, you provide us with your email address and password, enabling access to your account on subsequent visits. For your first purchase, we also request your name, phone number, email, and billing and shipping addresses, along with your credit card details to process your order. This information may be shared with specific staff members and select third parties, including credit card processors and shipping providers, to facilitate your transaction and delivery. Additionally, we may need to contact you via email or phone regarding your order.
We maintain records of your past purchases, returns, and credits, and may also collect demographic and preference information to enhance your shopping experience. With your consent, we might use your email to inform you about new services, promotions, or offers. You can opt out of such communications at any time.
Any information you provide in relation to third-party advertisements associated with The Artisania will also be collected and protected according to this policy.
Analysis and Reporting
The Artisania employs reporting software to analyze user traffic on our website, which helps us improve your shopping experience and ensure we have the capacity to serve all our members effectively. This software generates aggregate reports that do not contain any personally identifiable information.
Server Logs
To enhance your experience on our website, our servers collect and retain specific information with each visit. This data, stored in server logs, does not identify you personally but helps us understand the types of users visiting our site and their browsing behaviors. Information collected may include your IP address, browser type, operating system, referring website, session duration, and access timestamps. We use this aggregated data to analyze website usage and may share findings (not personal data) with partners and stakeholders to support business growth.
Service Providers
The Artisania collaborates with third-party service providers to operate our website effectively. These partners may require access to your information to deliver their services, but disclosure will be limited to what is necessary for them to perform their functions. We will not share your credit card details with anyone except the payment gateways.
Other Disclosures
We may share your data, excluding credit card information, with our parent company, affiliates, subsidiaries, and joint ventures, provided these entities adhere to this privacy policy regarding your personal information.
Security Disclaimer
- Your information may be stored or processed on servers located outside your home state or country, where privacy laws may differ in terms of protection. By providing us with information, you consent to its transfer and processing in India.
- While we strive to protect your data during transmission over the Internet, complete security cannot be guaranteed. Any data you send is at your own risk. Upon receipt, we implement reasonable security measures to protect against unauthorized access.
Exceptions
- The Artisania may be required to disclose your information in compliance with legal orders, subpoenas, or other legal requirements, or when we believe it is necessary to protect our rights or those of others, prevent harm, combat fraud, or enforce our website terms. Personal information may also be transferred during mergers or sales of our business.
- Due to the regulatory environment, we cannot assure that all your private communications will remain confidential. Third parties may unlawfully access your data, and while we take precautions, we cannot guarantee absolute privacy.
Changes in Policy
We may update this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of the current policy. We encourage you to review this page periodically for updates.
This document serves as an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures.
Legal Information
At THE ARTISANIA, we value your trust and uphold the highest standards for secure transactions and customer privacy. Please review our privacy policy periodically, as it is subject to change without notice.
Data Collection:
We collect personally identifiable information (e.g., email, name, phone number) when you set up an account with The Artisania. Certain activities, such as placing orders, require registration. We may use your contact information to send tailored offers and provide requested services. If we use your data for marketing, we will offer you the option to opt-out.
Your information helps us resolve disputes, enhance security, collect payments, and tailor your experience. We also analyze demographic data to improve our offerings and may conduct optional surveys to gather more information about user preferences.
Cookies:
Cookies are small data files placed on your device by our web server. We use cookies to enhance your experience, analyze web traffic, and promote trust and safety. While you can decline cookies, doing so may limit your ability to use certain website features.
When you make a purchase, we collect additional information such as billing addresses and payment details, securely processed through trusted payment portals.
Sharing Personal Information:
We may share your personal information with corporate affiliates to combat fraud and abuse. Disclosure may occur if required by law, to enforce our terms, or to protect the rights and safety of others. In the event of a merger or acquisition, your information may be shared with the new entity under this privacy policy.
Links to Other Sites:
Our website may link to other sites that collect personal information. The Artisania is not responsible for their privacy practices.
Security Measures:
We have implemented physical, electronic, and managerial procedures to protect your information. Access to your account is secured, and we adhere to strict security guidelines to prevent unauthorized access.
Opting Out of Communications:
The Artisania allows users to opt-out of receiving non-essential communications after setting up an account.
Advertising:
Third-party advertising companies may serve ads based on your website visits. They may use non-personal information for targeted advertising.
Questions:
For any inquiries regarding this privacy policy, please contact us at Email : support@theartisania.com